Why Crew & Anchor HR
Fast Response
Practical HR advice for every situation
Manager Ready Tools
Scripts, checklists and templates leaders actually use.
Compliance First
Fair Work aligned processes and documentation.
Darwin • Palmerston • Greater NT
Calm, compliant HR for Northern Territory businesses
Practical HR for hospitality, retail and SMEs — policies, people processes, and leadership support that actually sticks.
HR Support That’s Practical, Calm and Compliant
Compliance & Contracts
- Fair Work aligned contracts
- Modern Award interpretation
- Custom policy handbooks
Performance Management
- Standard review frameworks
- Clear KPI development
- Coaching & feedback scripts
Manager Mentorship
- Leadership capability tools
- Conflict resolution support
- Practical manager scripts
HR Health Checks
- Documentation compliance audit
- Gap analysis report
- Prioritized action roadmap
Recruitment & Onboarding
- Tailored job descriptions
- Structured interview forms
- 90-day onboarding plans
People Processes
- Roster and leave advice
- Termination support
- Workplace culture initiatives
Bronze
1–10 Staff Member Range
$1,200
Billed quarterly
- Standard HR templates & scripts
- Quarterly policy audit
- Email and phone support desk
- Compliance check-ins
- Masterclass discount
- Employee Manual
Ongoing HR Support Plans
Consistent, calm HR expertise to protect your business and support your leaders.
Silver (Most Popular)
11–30 Staff Member Range
$850
Billed monthly
- Priority phone & email support
- Recruitment & onboarding tools
- Performance framework design
- Monthly HR check-in calls
- Free access to all Masterclasses for 1 person and discount for 2 or more
- Uncapped template access
- Bespoke Employee Manual
Gold
30+ Staff Member Range
$1,800+
Tailored monthly retainer
- On-call P&C leadership
- Strategic workforce planning
- End-to-end management support
- On-site presence (monthly)
- Leadership mentoring
- Free access to all Masterclasses for 2 people and discount for 3 or more
- Employee Manual and Handbook
One-Off Services
HR Health Check
$450
Policies & Contracts Pack
$1,250
Employee Relations Issues
Call for a quote
Built for NT businesses that run on people
Hospitality
Retail
Trades & Services
Clinics & Wellbeing
Community & NFP
“The support from Crew & Anchor has been transformative. We now have compliant processes that make sense for our fast-paced Darwin business.”
Operations Manager
Confidence through calm HR guidance
“Rachel’s expertise in SME compliance is unmatched in the Territory. She helped us navigate complex issues with calmness and precision.”
Retail Business Owner
Client Testimonials
“Finally, HR for the NT that isn't corporate overload. Practical, structured frameworks that stand up under pressure and simplify everything.”
Managing Director
Free HR Resource Suite
Probation Checklist
Ensure new hires are supported and evaluated effectively during their critical first six months with our structured framework.
Performance Conversation Script
Stay calm and productive during high-stakes feedback sessions with our word-for-word guides for managers.
30-60-90 Onboarding Plan
A strategic roadmap for new leaders to establish clarity, build trust, and deliver impact from day one.
Strategic HR Solutions for Northern Territory Leaders
Core Approach
- Calm, structured HR frameworks
- Manager-first tools and scripts
- Compliance without corporate overload
- Hospitality & SME specialist
About Crew & Anchor
Founded by Rachel Kelly, a previous Director HR and People & Culture leader with deep experience across hospitality, multi-site operations and SMEs. Crew & Anchor HR Solutions supports Northern Territory employers with practical, usable HR, not overcomplicated theory.
The focus is simple: reduce risk, build manager capability, and create fair, well-documented people processes that stand up when tested.
But most importantly create a positive work environment in which everybody thrives!
Let’s Make HR Easier
Crew & Anchor HR Solutions
Email Us
crewandanchorhr@gmail.com
Call Us
0456 759 998
Darwin • Palmerston • NT
ENHANCING MANAGER CAPABILITY